Te Tari Hauora ā-Waea, ā-Waea Ataata
Use our Phone & Video clinic
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You can talk to one of our nurses through a secure phone or video call.
There are many reasons why using our Phone & Video clinic might work for you.
- You choose a time that suits you
- You don’t have to travel to the clinic
- You don’t have to pay for transport or parking
- You don’t have to worry about child care or getting time off work
Watch our video on what to expect during a phone consultation, and check out answers to frequently asked questions, below:
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What can be done at a phone or video clinic?
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At a phone or video clinic we can help with:
- Contraceptive pill repeats
- Progestogen-only pill starts
- Emergency contraception pill (ECP)
- Condom prescriptions
- Some STI treatment
- Pre-IUD and pre-Mirena appointments
- Discussion about contraception options
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How does a phone or video clinic work?
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To make a phone or video appointment:
- Contact us for an appointment, and let us know you want a phone or video appointment.
- For a phone appointment — we’ll call you at a booked appointment time. Your appointment will happen over the phone.
- For a video appointment — we’ll provide you with a meeting link for a booked appointment time. A video appointment happens over the internet using a computer, tablet or smartphone.
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How to prepare for a video call?
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Ask our Client Contact Centre for a video appointment — they'll email you a meeting link.
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What if you need a prescription?
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If you need a prescription, the nurse will send it to the pharmacy you choose, and you can collect it from there.
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What does a phone or video appointment cost?
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A phone or video clinic costs the same as a clinic appointment. Check out our fees page for details.
If you need to pay for your phone or video clinic you will need a debit or credit card so you can make your payment over the phone or internet.
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