Continuous quality improvement
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We're always working to make our services better for our clients, and to maintain best practice in service delivery. This includes meeting regulatory compliance standards.
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Our continuous quality improvement programme
We have a continuous quality improvement programme to ensure we meet regulatory compliance standards.
Our continuous quality improvement also allows us to meet:
- Our external accreditation and certification requirements
- National standards and legal requirements
- Professional standards of competency
See Our Accreditations for a full list of Sexual Wellbeing Aotearoa’s memberships, accreditations and standards.
Making sure we consistently deliver high-quality sexual and reproductive healthcare services is very important to us.
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Help us to improve our services
You can help us to improve our services by telling us what we did well or what we can do better – just follow our feedback and complaints process.
We carry out a client experience survey each year and encourage clients to complete a survey form.
We also carry out evaluations at the end of courses and projects.