Connect on social media

We encourage you to post, re-post or message us, in a respectful way.

We do not always agree with or endorse every comment that individuals post on our pages.

We reserve the right to vary, suspend or terminate any of our social media accounts — including comments, and messages — at any time.

We know that social media operates around the clock; however, we only have the capacity to operate Monday to Friday during normal working hours. Messages, or inappropriate comments may not be seen right away but we will manage them as soon as possible. 

We can't answer health questions through this website, or social media.

If you have a personal medical question, it's best to call our Client Contact Centre during opening hours: 8am-6pm Monday to Friday, and 9am-1pm Saturday.

If you require medical advice outside of our opening hours, call Healthline for free on 0800 611 116 anytime or get help from an after-hours medical centre or emergency services.

We will delete any content — including posts, comments and images — and not respond to a message, if it contains any of the following:

• Language or content that is harmful, defamatory, racist, sexist or discriminatory, insulting or offensive 
• Defamation — comments that damage someone's reputation — to a person or people
• Name calling and/or personal attacks
• Confidential information — including contact details and personal or health information
• Comments whose main purpose is to sell a product
• Infringements on copyrights
• Misinformation, off-topic or irrelevant information, or spam
• Content that is illegal, gives instructions for illegal activity or advocates illegal activities
• Other content that we deem inappropriate

All links posted as comments on Sexual Wellbeing Aotearoa posts will be reviewed, and may be deleted.

A user will be blocked from our social media pages if they repeatedly break these rules.

Never post comments containing personal, identifying, or confidential information. This includes personal health information, or other personal information such as client details including address, telephone number, email, passwords, etc.   

We may choose to @mention, post or share information from other organisations or individuals for the interest and information of our followers. External, non-Sexual Wellbeing Aotearoa links do not constitute official endorsement by Sexual Wellbeing Aotearoa, nor any guarantee as to the accuracy of this information. 

Being followed or shared by Sexual Wellbeing Aotearoa does not imply endorsement of any kind or any guarantee by Sexual Wellbeing Aotearoa as to the accuracy of the information.

Posted comments and images do not necessarily represent the views of Sexual Wellbeing Aotearoa. 

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